logo bannerHomeHosting PlansContactfaq


For Support
Technical
Billing Questions
Please

Support


Free customer support is provided via email through the client's control panel.
Billing inquiries will be answered within one business days. The Nino Group does provide web site design, custom programming and scripting, or web site consulting services.






Welcome to Nino Hosting
Frequently Asked Questions!

Who owns the Domain Name after I register?
You will own the Domain Name for the duration of time that was purchased upon registration. Common time-frames are 1, 2, 3, even 5 years.

How long does it take to register my Domain Name?
It does not take much time. We can perform the registration for you, or you can register the domain yourself..

When can I connect to my Domain Name?
If your domain was registered with us, we can get you set up right away. It may take a bit longer if your domain was registered with another registrar. Also, it can take longer if a registrar switch is needed.

Can I use my own FTP Software to transfer my files?
Of course. WS Ftp and Leech FTP are recommended. They are available at http://www.download.com.

Does Nino Hosting support CGI or PHP?
We support both CGI and PHP.

Can I use my own FrontPage templates?
Yes, Front Page is available. You can enable Front Page Extensions easily in your control panel.

How long can I register my Domain Name?
That is dependent upon how many years you registered it for. Theoretically you could register it for as many years as you like.

Where can I get tutorials for FrontPage?
Front Page has some tutorials built-in. Also, Microsoft.com may be able to help you

Can I use Dreamweaver Extensions?
We proudly support Dreamweaver & Dreamweaver Extensions

Do you support Flash?
Flash is supported.

Can I have a Web Cam on my site?
Web Cams are allowed to be utilized, provided they are used in accordance with the hosting policy

Can I host MP3's on my site?
MP3's can be hosted, so long as they comply with applicable copyright laws

Where can I get technical support if I should have a question?
We can be reached via the contact information posted on the  Contact page.

How can I cancel my account?
If you would like to cancel your account, please send an email to support  requesting cancellation.

Can I register more than one Domain Name?
You may register as many domains as you like.

Have More Questions. Use our  Email Form

Nino Group.Com